<h1>Calculate your Shipping &amp; Processing Charges</h1>
<p><span style="color: rgb(51, 51, 51); font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 16px; text-align: left; ">follow the simple instructions below to calculate your shipping &amp; processing charges for your order.</span></p>
<p style="margin: 0px 0px 15px; clear: both; "><img width="18" height="17" style="width: auto; height: auto; float: left; margin: 0px 5px 15px 0px; " src="http://www.demco.com/webprd_demco/images/new88/misc/p1calc_shipcharge_bull1.gif" class="picleft" alt="" />Visit <b>skutchi.net</b>&nbsp;and add items to your cart. You can add items to your cart two different ways:</p>
<ol style="margin: 0px 0px 15px 45px; list-style: upper-alpha; padding-right: 0px; padding-left: 0px; ">
    <li style="vertical-align: top; padding: 0px 0px 4px; ">Find your products and add them to your cart from the product page; or</li>
    <li style="vertical-align: top; padding: 0px 0px 4px; ">Enter the product number(s) directly into our Catalog Quick Order  feature, found in blue nav bar at the top of the page. For more  information about adding products to your cart.</li>
</ol>
<p style="margin: 0px 0px 15px; clear: both; "><img width="17" height="17" style="width: auto; height: auto; float: left; margin: 0px 5px 15px 0px; " src="http://www.demco.com/webprd_demco/images/new88/misc/p1calc_shipcharge_bull2.gif" class="picleft" alt="" />Once you've added products to your cart, click on the&nbsp;<strong>Checkout button</strong>&nbsp;or&nbsp;<strong>View Cart</strong>link in the mini cart display at the top right of the page.</p>
<p style="margin: 0px 0px 15px; clear: both; "><img width="18" height="17" style="width: auto; height: auto; float: left; margin: 0px 5px 15px 0px; " src="http://www.demco.com/webprd_demco/images/new88/misc/p1calc_shipcharge_bull3.gif" class="picleft" alt="" />Required to use a Purchase Order? Use our&nbsp;<strong>Request a P.O.</strong>&nbsp;feature.</p>
<p style="margin: 0px 0px 15px; clear: both; "><img width="18" height="17" style="width: auto; height: auto; float: left; margin: 0px 5px 15px 0px; " src="http://www.demco.com/webprd_demco/images/new88/misc/p1calc_shipcharge_bull4.gif" class="picleft" alt="" />Click on&nbsp;<strong>Calculate Shipping &amp; Processing</strong>&nbsp;at the bottom of the page.</p>
<p style="margin: 0px 0px 15px; clear: both; "><img width="17" height="17" style="width: auto; height: auto; float: left; margin: 0px 5px 15px 0px; " src="http://www.demco.com/webprd_demco/images/new88/misc/p1calc_shipcharge_bull5.gif" class="picleft" alt="" />Complete the short form to see your&nbsp;<strong>Shipping and Processing Details</strong>. It's that easy!</p>
<p style="margin: 0px 0px 15px; clear: both; ">&nbsp;</p>
<h1>Skutchi Designs Return Policy</h1>
<p><span style="font-size:16px;"><strong>Return Policy</strong></span></p>
<ul>
    <li><span style="font-family:verdana,geneva,sans-serif;"><span style="font-size: 14px;">We inspect all Oversized Item returns upon their arrival back at our warehouse.</span></span></li>
    <li><span style="font-family:verdana,geneva,sans-serif;"><span style="font-size: 14px;">We  may give only a partial refund of the purchase price if the returned  item is not in its new, original and unopened condition. The amount of  the partial refund depends on the condition of the item as determined in  our sole discretion.</span></span></li>
    <li><span style="font-family:verdana,geneva,sans-serif;"><span style="font-size: 14px;">We  reserve the right to deduct the original shipping charge, and the  actual return shipping fee, which generally ranges from $100 to $695 or  more (depending on size and weight), if the item is not in its original  condition upon arrival back at our warehouse.</span></span></li>
</ul>
<p><span style="font-family:verdana,geneva,sans-serif;"><span style="font-size: 14px;">Additionally,  you will be responsible to pay the original shipping fee, and return  shipping fee if we receive an Oversized Item return for any of the  following reasons:</span></span></p>
<ul>
    <li><span style="font-family:verdana,geneva,sans-serif;"><span style="font-size: 14px;">You refuse a delivery without inspection</span></span></li>
    <li><span style="font-family:verdana,geneva,sans-serif;"><span style="font-size: 14px;">You miss a delivery appointment</span></span></li>
    <li><span style="font-family:verdana,geneva,sans-serif;"><span style="font-size: 14px;">You return a non-defective or undamaged product</span></span><br />
    &nbsp;</li>
</ul>
<p><span style="font-size:14px;"><span style="font-family: verdana,geneva,sans-serif;">*You  must initiate the return within 14 days of delivery. We must receive  your returned item within 30 days of delivery with a RMA No. The return  must be approved before a return can be sent back.</span></span></p>
<p><span style="font-family:verdana,geneva,sans-serif;"><span style="font-size: 14px;">Please contact <a href="http://www.skutchi.net/index/contactUs">Customer Care</a> immediately to set up a return.</span></span></p>
<hr />
<h3>I've returned my item; how soon will I receive my refund?</h3>
<p><span style="font-size:12px;"><span style="font-family: verdana,geneva,sans-serif;">If  you are returning the item for a refund to your original payment  method, you should receive your refund within 2 weeks of the carrier  having received your item.</span></span></p>
<p>&nbsp;</p>
<p><b>NOTE:</b> Return shipping may be deducted from the amount of your  refund if the reason for your return is not the result of Skutchi Design  error.</p>
<p>A restocking fee of between 25%-40% may be deducted from your return. Ea. manufacturer charges for restocking items.</p>
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