<p><b><span style=\"\\&quot;color:\">We check all our items before sending out, if you receive an broken/defective item, please take photos and send them to us immediately .We only accept those cases reported within 7 days from delivery.The item must be returned in good condition, in original condition. If shipment refused, denied or change your mind at the time of delivery, you will be charged $19.99 for all shipping costs.</span></b></p>