iScripts SupportDesk is a web based help desk software with an integrated knowledgebase.  It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing a ticket. The main features include: *Email Piping: Automatically Create/Modify Tickets Based on Customer Emails * Feature-Packed Admin and Staff Section *Flexible Knowledgebase *AJAX Powered User Interface *Advanced Ticket Rule Wizard * POP3 / SMTP Support *Downloads: Share Common Files with Your Clients *Multiple Skins to Match Your Web Design *Announcements/News *Ticket Submission: Submit Tickets with Allowed Types of Attachments *Quick View Statistics: View Ticket and Staff Statistics in a Graphical Manner *Reminders *Private Messages *Unlimited Companies *Unlimited Departments * Multiple User Addition in the CSV Format * User Management API. 